Shipping Methods & Costs
Compass Productions offers worldwide shipping and a variety of delivery options to suit every schedule and budget. The services available and the cost of shipping depend on:
- Where you are shipping your order
- How quickly you need your order to be delivered
- Which specific books your order contains
- The quantity of books being ordered
Our warehouse facility is open from 9:00 to 5:30 (U.S. Pacific Time), Monday to Friday throughout the year except on national holidays. Orders are usually processed within 1 business day of their receipt, the time it takes to fill an order depends on the amount of products ordered and usually ranges between 1 & 5 business days. When you place your order may affect when your order is ready to ship. For example, an order placed Saturday or Sunday will not ship until the following business week. In addition, the method of shipping used influences how quickly your order will leave the warehouse. Most express shipments for orders of 100 items or fewer will ship by the next business day, whereas ground and freight deliveries or larger orders may take up to 3 – 5 business days to ship, depending on the quantity of books being ordered.
Free standard shipping is available on orders of USD 50.00 or more placed under our Retail Distributor customer group (bookstores, church distributors and independent book sellers) for delivery to an address in the continental United States. Retail distributors have the option to choose express shipping for an additional fee.
We ship internationally to most countries. For shipments outside of the continental U.S you will be presented with several shipping options, each with different speeds and costs.
Weather, natural disasters, and other events beyond our control may, upon rate occasion, affect shipping and delivery times. All our shipments are insured, in the rare event that you do not receive an order we've sent you please contact us for either a re-shipment or a full refund. Conditions may apply.
Freight shipping is the most cost effective shipping method or larger orders. Due to the complexity of freight shipping quotes, providing an accurate shipping quotation requires a personal touch. We are happy to provide shipping quotations upon request, please contact us via the "communication" feature in your shopping cart or by email or phone to request a shipping quotation.
We provide an ex-works (EXW) shipping option on our web store. This allows you to check out your order without shipping included, you can use this method if you will be arranging the shipping yourself (your freight forwarder will pick up the order at our facility in Lakewood, WA, USA) or if we will be handling the shipping on your behalf as a separate transaction from your order.
North America: We offer freight shipping by truck or inter-modal transport (usually a combination of truck and freight train) anywhere in contiguous North America. Our established relationship with several national shippers allows us to provide competitive shipping rates.
Global Destinations: We offer freight shipping by sea cargo or air cargo to international seaports and airports around the world. Our long term relationships with several international freight forwarders gives us a competitive pricing advantage.